Reliable Door and Window Services for Your Property

Automatic Door Lock Repair Markham

Call Ontario Door & Window Pros on (289) 273-3287 about Automatic Door Lock Repair in Markham and get the release timing checked.

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Fill the form below to inquire about Ontario Door & Window Pros's Automatic Door Lock Repair in Markham.

Major Automatic Door Lock Repair Issues We Resolve

Most automatic door lock failures come down to a failed solenoid, a wiring fault, or a misalignment that stops the bolt from engaging properly. Here are the problems our clients call us about most often.

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Lock Clicks But Won't Latch

A click without a latch means the solenoid is receiving the signal but the bolt is not completing its travel into the strike plate. This is most commonly caused by misalignment between the bolt and the keeper, or a solenoid that is weakening with age. Our technicians check both the alignment and the solenoid output before recommending the correct fix.

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Door Won't Lock at All

A lock that produces no response to a lock command has lost its signal path, power supply, or has suffered a solenoid burnout. This is a security concern that should not be left unresolved, as the door is effectively unsecured until the lock is restored. Our technicians trace the fault from the access control panel to the lock mechanism and repair the failure point.

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Lock Intermittently Fails to Engage

An intermittent lock failure that resolves itself sometimes and fails other times usually indicates a wiring fault with a partial break, a solenoid coil that is degrading, or a voltage drop at the lock that is borderline for reliable operation. These faults are harder to diagnose than complete failures because the lock appears functional on some tests. Our technicians use signal measurement to find intermittent faults rather than relying on the lock's apparent behaviour alone.

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Electric Strike Not Releasing the Door

An electric strike that holds a door closed even when given a release signal has either lost the signal from the access control panel or the solenoid has failed in the locked position. In some cases the fault is in the access control software rather than the hardware. Our technicians test the signal path from the panel to the strike before opening the lock housing.

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Magnetic Lock Lost Its Holding Force

A magnetic lock that no longer holds the door securely has either developed an air gap between the armature plate and the lock body, suffered a coil failure, or is receiving reduced power due to a supply issue. Even a small misalignment reduces holding force significantly. Our technicians measure holding force and gap before recommending the correct correction.

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Lock Worked Fine After Power Outage But Stopped

Power events including surges, outages, and restoration spikes can damage solenoid coils and control board circuits in automatic locks. A lock that stopped working after a power event has likely suffered electrical damage rather than mechanical failure. Our technicians test the solenoid coil resistance and control board function to identify what the power event affected.

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Lock Wiring Damaged or Chewed

Wiring between the access control panel and the lock is vulnerable to thermal movement damage in exterior walls and to rodent activity in accessible spaces. Damaged wiring produces intermittent or complete lock failure depending on how severely the conductor has been compromised. Our technicians trace and replace the affected wiring run as part of the repair visit.

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New Door Needs an Automatic Lock Installed

Door replacements and renovations often require a new automatic lock to be installed and integrated with an existing access control system or wired as a standalone unit. The correct lock type depends on the door construction, the frame material, and whether the entry requires fail-safe or fail-secure operation. Our technicians specify and install the correct lock configuration during the initial visit.

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Smart Lock Not Connecting to Access Control Panel

A smart or network-connected lock that fails to communicate with its control panel has usually lost its wired or wireless connection, or the panel firmware has dropped the pairing. This type of fault can appear as a lock failure when the hardware is actually fine. Our technicians diagnose the communication path first to avoid replacing a functioning lock when the issue is in the panel or the connection between them.

Reviews

What Our Customers Say

Rachel M.

Lock was clicking but not locking

My front entry lock was clicking every time it should have latched but the bolt never caught. Ontario Door & Window Pros found a solenoid issue and misalignment at the strike plate. Fixed in one visit and it has worked perfectly since.

Tom G.

Wiring fault found and fixed fast

The technician traced a wiring fault between the keypad and the lock that two other people had missed. He explained exactly where it was and what caused it. The door locks properly now for the first time in months.

Sonia K.

Repair saved us from replacing the whole unit

We were told by someone else we needed to replace the entire electric lock system. Ontario Door & Window Pros diagnosed a solenoid failure and fixed it at a fraction of that cost. Good advice and solid work.

Brian F.

Commercial door back in service the same day

Our office entry door lock failed and we needed it repaired quickly. Ontario Door & Window Pros arrived within the agreed window, diagnosed the problem correctly, and had it working before end of day. Professional throughout.

Diana L.

Honest assessment before any work started

The technician explained what was wrong and what fixing it would cost before doing anything. No pressure, no upsell. The repair held and the lock has been solid ever since.

Kevin S.

Magnetic lock back to full holding force

Our magnetic lock had lost most of its holding force. Ontario Door & Window Pros found the gap between the armature and the lock body was off due to door sag. They corrected the door hardware and the lock is back to full strength.

How It Works

Hear From Our Customers

Process

Call or Request a Quote

Reach out by phone or fill out our quick online form. We'll talk through what you need and find a time that works for you.

In-Home Assessment

A licensed technician visits your home, pinpoints the issue or reviews your options, and gives you a clear, upfront quote.

Expert Installation or Repair

We complete the work efficiently and tidily, treating your home with respect and keeping you informed at every step.

Quality Guaranteed

We walk you through the finished work, answer any questions, and make sure everything is running exactly as it should.

Licensed, Insured, and Local

Door and Window Repairs Done Right the First Time

Entry doors, sliding systems, windows, and glass, all handled by technicians who know how to spot the real problem and fix it properly.

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Ready When You Are

Reach out to Ontario Door & Window Pros for door, window, and glass repair, replacement, or installation across Markham.

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